Overview
Our children’s service provides care and support to children and young people aged 8-17 from complex backgrounds, including those with challenging behavior and Emotional and Behavioral Difficulties (EBD). We operate multiple residential units across the North West, ensuring the right people have oversight and leadership.
We prioritise consistency in care for children and young people with complex needs, maintaining strong communicative relationships. Our systemic therapeutic approach is rooted in attachment theory and trauma-informed care. We are also implementing a comprehensive framework of assessment and outcome monitoring using the Secure Base Model.
Job Description
- Ensure the home provides and maintains the highest levels of care and service.
- Provide professional support, training, guidance, and supervision to residential staff.
- Support the team to establish, renew, maintain, and implement person-centered care plans.
- Manage effectively and efficiently all allocated resources of the home, financially.
- Plan the daily and weekly management of the home, ensuring shift leaders and Home Managers fulfill their duties.
- Work with professional colleagues to ensure each child or young person’s best interests are identified and plans established.
- Implement, create, and monitor a framework of care systems.
- Devise and deliver a home rota, ensuring staff allocation meets children’s needs.
- Be involved in and adjudicate staff disciplinary procedures.
Key Responsibilities
- Fulfill the role of the Registered Manager as defined within the Care Standards Act, including travel within the UK.
- Deliver on the content of the Certificate of Registration and the Statement of Purpose for the establishment.
- Protect children and young people from risks to their health, welfare, and normal development.
- Ensure the home environment is appropriate and sensitive to the children’s needs and complies with the Children’s Homes Regulations 2015 and quality standards.
- Support social learning for children and young people through residential experience.
- Promote the involvement of all children and counter isolation.
- Manage critical stages in children’s stays, such as admission and discharge.
- Offer appropriate additional support to children facing crises and stresses.
- Develop and maintain good working relationships with parents, family members, social workers, school staff, and other professionals.
- Ensure specific needs such as dietary requirements, religious observance, and culturally significant activities are met.
- Encourage and support children and young people to take responsibility for their lives.
- Ensure compliance with the Children’s Homes Regulations 2015 and quality standards.
- Implement internal systems that support home development, including Learning Management Systems and policy/procedural information platforms.
Managing People
- Involved in selecting and recruiting staff, ensuring a system of choice and compliance with recruitment procedures.
- Provide leadership, guidance, and management to staff.
- Provide accurate payroll information and monitor absence management.
- Ensure effective deployment and control of staff, reporting performance issues.
- Involved in dispute resolution procedures.
- Ensure staff receive regular supervision and meaningful discussion formatting.
- Ensure a training plan for the home, including induction and ongoing training compliant with the Care Standards Act.
- Maintain sound communication systems, including handovers, logbooks, regular supervision, and staff meetings.
- Support company retention priorities and create a positive and supportive culture within the staff team.
- Participate in the on-call system.
Managing Resources
- Allocate roles and tasks within the home, ensuring effective operation and maximizing resources.
- Maintain control of budget allocation and complete repairs timely.
- Ensure a balanced and efficient staffing rota.
- Keep the home in a clean, tidy, and well-maintained condition.
- Ensure adequate and appropriate security systems operate within the home.
- Update inventory of all home assets regularly.
- Ensure fire drills and testing are carried out and recorded.
- Ensure compliance with Health and Safety at Work Act responsibilities.
Managing Finance
- Establish and maintain budgetary control systems.
- Ensure effective management and administration of the home, including weekly petty cash and car checks.
Personal
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- Understand and operate company policies and procedures.
- Cover day-to-day duties when shortfalls within the rota occur.
- Report bad practice to a line manager.
- Participate in the on-call system.
- Continuously develop in the role.